The search engine creates a feedback loop that influences the way people see the world, a new study finds.
Google is a modern oracle, and a
miraculous one at that. It can lead you to the Perfect Strangers theme
song lyrics, or to a satellite image of your childhood neighborhood, or
to a blueprint for building a quantum computer. But for as much as it is
a portal to the world’s knowledge, and despite its inherently
aspirational functionality, Google searches are also a reflection of the
status quo.
Do an image search for “CEO,” for instance, and Google’s algorithm returns a mosaic of mostly white, male faces.
There is, however, one female face that pops up among the first few dozen male CEOS, though.
Continue reading after the cut....
Here’s the thing, though: Google image
searches don’t just reflect the sad state of diversity in corporate
leadership; they actually influence the ways in which people think about
what it means to be a CEO. That’s according to researchers at the
University of Washington and the University of Maryland, who determined
that Google images measurably sway a person’s opinion about how many men
and women work in a particular field—compared with what that person
thought before conducting the search. The effect is small but
significant. “We find that
people’s existing perceptions of gender
ratios in occupations are quite accurate,” the researchers wrote. “But
that manipulated search results can… [shift] estimations on average [by]
7 percent.”
The researchers also examined Google
accuracy to see if the search engine’s visual representation of women in
a given industry matched up with actual employment numbers. In many
cases, they didn’t. Female CEOs were significantly underrepresented in
Google image searches compared with their real representation in the
workforce, while female telemarketers were significantly overrepresented
in Google image searches. From the study:
In a few jobs—including CEO—women were
significantly underrepresented in Google image search results, the study
found, and that can change searchers’ worldviews. Across all the
professions, women were slightly underrepresented on average…
In some jobs, the discrepancies were
pronounced, the study found. In a Google image search for CEO, 11
percent of the people depicted were women, compared with 27 percent of
U.S. CEOs who are women. Twenty-five percent of people depicted in image
search results for authors are women, compared with 56 percent of
actual U.S. authors.
“I was actually surprised at how good
the image-search results were,” said Matt Kay, a computer scientist and
the co-author of the study, in a release published by the University of
Washington. “They might slightly underrepresent women and they might
slightly exaggerate gender stereotypes, but it’s not going to be totally
divorced from reality.”
Except for what researchers call the
“sexy construction worker problem.” It turns out that even when women
show up in search results often enough, representations of them are very
often, well, ridiculous. “For example,” researchers wrote, “we
identified many examples of sexualized depictions of women who were
almost certainly not engaged in the profession they portrayed; we dub
this the sexy construction worker problem, as images of female
construction workers in our results tended to be sexualized caricatures
of construction workers.”
All this raises a question about what a
search-engine algorithm ought to do. Should it challenge reality, or
simply reflect it? People tend to think about the act of googling
something as clinical, technological—decidedly not human. But search
engines are designed by humans who have diverse value systems and
distinct ways of categorizing their understanding of the world. (Not to
mention all of the humans who are uploading and tagging images that
Google’s algorithm finds online.)
And those ideas help build algorithms
that influence the way tons of information is presented to billions of
people. Search engines aren’t just the first place people turn for
answers, but very often the only place. But Google, like the oracles
that have come before it, can be more opaque than it appears.
- TheAtlantic
Share your thoughts....thanks!
No comments:
Post a Comment